No customer service at Tupperware SA

I placed an order online from ‘Aunty Muriel’ through her website on 31st March and received a confirmation email for the item I had ordered. After that, I received no further communication from her. I then enquired from Tupperware South Africa online, using their email address provided on their website, as to whether ‘Aunty Muriel’ was truly a Tupperware consultant. I did not get any response via email so I submitted a communication via their online form. I still received no response. I then wrote to Tupperware overseas in hopes that I would get some response regarding my inquiry. They did respond but informed me that unfortunately they could not assist and that I would have to contact Tupperware South Africa and provided me with the exact same details I had already tried before. A very, very disappointing interaction with Tupperware South Africa. Customer service at a zero.