DS
Desiree S

1 reviews | Active since Sept 2016

27 Jul 2022, 11:05

Lack of customer care523677

For 38 years I have been purchasing Tupperware and some weeks ago sent numerous email. The case number was522677 and after sending more email I was eventually told a lady called Estelle would call. Yesterday I tried once more and complained about the lack of customer care and sadly Tupperware do not.I have had no response. They promise a guarantee on their products which does not exist sadly and all I wanted was advice on how to get a new lid which cracked on a storage container. I will never buy or recommend another Tupperware ever due to poor customer service. We don't matter and they do not follow up on correspondence or answer their telephone. Thank you Tupperware, I was your customer

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Replies (1)
Tupperware Southern Africa
Tupperware Southern Africa's reply07 Dec 2022, 16:02
Official
Good day,

We sincerely apologise for the inconvenience caused and would like to look into this matter.

Kindly note that Tupperware Southern Africa strives to deliver good service to our customers. A Tupperware Customer Service Agent will be in contact with you shortly in order to resolve your issue.

Kind regards
Tupperware South Africa, Customer Service Department