ED
Esther D
1 reviews | Active since Mar 2014
10 Jun 2024, 15:49
Incomplete order# ***
I have place an online order of 5 items and only four was delivered,I tried to enquire by sending 3 emails with no response from Tupperware. Mini trio 250mlx3 with SKU: 163498 in not received,I’m not sure if I’m ****med or what,but I want what is mine and what i have paid for.
Helpful (0)
Replies (2)0
Replies (2)
Tupperware Southern Africa's replyOfficial
10 Jun 2024, 16:05Dear Tupperware Customer,
We sincerely apologise for the inconvenience caused and would like to look into this matter.
Kindly note that Tupperware Southern Africa strives to deliver good service to our customers. A Tupperware Customer Service Agent will be in contact with you shortly in order to resolve your issue.
Tupperware Southern Africa's reply10 Jun 2024, 16:05
Official
Dear Tupperware Customer,
We sincerely apologise for the inconvenience caused and would like to look into this matter.
Kindly note that Tupperware Southern Africa strives to deliver good service to our customers. A Tupperware Customer Service Agent will be in contact with you shortly in order to resolve your issue.
ED
Esther D's updateReviewer Update
14 Jun 2024, 11:57I got a WhatsApp message from Estelle asking me about the emails i used to query my outstanding order,i have provided it to her,so now i want to ask if the email used was the solution to my problem? Because till today i did not receive my fully paid containers, Is this how pathetic Tupperware management is,is this how you solve customer queries? What is the solution? Where’s my order?
ED
Esther D's update14 Jun 2024, 11:57
Reviewer Update
I got a WhatsApp message from Estelle asking me about the emails i used to query my outstanding order,i have provided it to her,so now i want to ask if the email used was the solution to my problem? Because till today i did not receive my fully paid containers, Is this how pathetic Tupperware management is,is this how you solve customer queries? What is the solution? Where’s my order?