False advertising about warranty, they do not replace

I wanted to complain on facebook but the review all complain first before posting it , thank you for hello Peter So my so dropped his water bottle and it Broke on the bottom corner, I took it to Tupperware to get replaced, for I got a lifetime warranty an it. That's literally the only reason I buy Tupperware, I never had to give anything back this was my 1ste time , and I was told no sorry we do not replace any products, only if it's faulty, like it if the bottle leeks ect That's not what the warranty slip said that come with my Tupperware products They are not the best nor the cheapest There so must better brands out there And this is false advertising And I will be contacting the consumer act , about there false advertising.