DISGUSTING CUSTOMER SERVICE

I recently had the unfortunate experience of dealing with a Tupperware agent by the name of Roxane Zuleika Gorringe. My word what a horrible individual she is. I had a Tupperware product that broke, I contacted her through a community chat group and she said that she would take the bowl to Tupperware. All well and good. Now Tupperware also seem to take an exorbitant amount of time to process their returns. After a few months I asked Roxane if she knew the status of my product and every month thereafter I asked her. Eventually after 4 months she said the dish would be ready in three weeks. So I waited. After 3 weeks, no bowl. So I contacted her again, she then told me TWO weeks. So I waited. After 2 weeks STILL no bowl and no feedback from Madam. So I contacted her again and she said I would have it the following. The following week came and went and still no bowl or feedback. By this stage I was now utterly frustrated and I contacted her and informed that this 4 month waiting period was ridiculous. Well, did she throw her toys out the cot she proceeded to tell me that I have been nothing but a headache, could not wait to get me out of her life and that when the bowl arrived she would THROW it over my wall. She also proceeded to tell me that she did me a favor as she is not supposed to do customer returns. What utter ******* she speaks as I then contacted Tupperware head office myself and they said as representative she is absolutely supposed to do returns. It is part of the job. All I can now say is that Roxane Zuleika Gorringe is the worst person that Tupperware should want as a Representative. I have NEVER had such DISGUSTING customer service in all my life. I have now contacted the distributors myself, did her job for her and I now have my bowl back which I fetched myself. I will NEVER deal with a Tupperware agent again.