Complaint

Hi,

In December 2021, Lizane Fourie and I were at the same Christmas lunch. She saw that the lid of the Tupperware container I'd brought with me, was cracked. She offered to exchange it and explained that she would need to take the container too. She also explained that as this was old stock, it might not look the same but would be the same size. I explained to her that its fine as long as it's the same depth as my daughter uses that container (bowl) for mixing when she bakes. That was on 25th December 2021. On 12th April, I messaged her, asking to please give my container to a mutual friend; and if Tupperware hadn't exchanged it, she should return the old one as we use that bowl often. Today (28th April) I received a much smaller bowl. It's 4 litres; I don't know how many litres my old one was but this one is too shallow to mix any dough, etc in. Which is the purpose we used the old one for. I sent a voice note to Lizane explaining this, and asked her to please return the old one as there was nothing wrong with the actual bowl. She didn't reply after listening to my vn so I messaged her. Again no response. I then got a call from Saralene Dooms, who from the get-go wasn't friendly, saying that Lizane had explained to me, etc. When I told her that Lizane had not told me I would get a far less deep (lower in height) bowl and that I would like my old one back, her response was "that's water under the bridge". Throughout that conversation, she was abrupt. When I explained that I'd worked for Tupperware, she spoke over me, saying things have changed since then. How does she know how long ago I worked for Tupperware, or what i was going to say? I would like a call from a Senior person, higher than Saralene's Manager, who will be able to speak to me in a respectful manner. I hope your calls are recorded so you can hear how Saralene spoke to me!