Unacceptable Bad Service

<p>On the 20 July 2016, I dropped of a 27" Samsung LED computer monitor at TTS. The monitor developed a line accross the screen. It was only putchased in late November 2015 from Makro PE.(7 months old)</p> <p>TTS informed me it will take 4 to 5 working days to repair. Today is the 22 day that I have not had any feedback from TTS. When I have called they said they are waiting for parts. This just seems to be an excuse.</p> <p>If they cannot get parts for a monitor that is 7 months old surely they have to replace the monitor then.</p> <p>I even managed to speak with the owner Andrew Raaff and it seems that he is not much better. He tells you one thing and nothing happens.</p> <p>I cannot believe that Makro would allign them selves with such a company with such bad service.</p>