Tsogo Sun's priority 1 get customers money upfront. But when the shoe is on the other foot they don't care. Waiting 8 days now for missing funds off my account. With no response.

Just for those people out there that don't like going out to casinos and prefer to gamble online in safety and more importantly. With a well established group that pays out and quickly beware Tsogo Suns online entity Bet.co.za. It's been 7 days now that I started playing and I have actually deposited and during Ng your play , not sure how they award it but you get free spins on a particular game this one being Crazy Genie and it forces you to leave your current play and when those spins are done you can continue or go back to your old fame and what ever you won just gets added to your total. Or should I say hope. The first couple of times it did add to my total but what made me angry is while you are playing it pops up and if you accept the spins it takes you there immediately putting you off the game you were playing, but i can still handle that. Well on I think I my 3rd awarded free spins after maybe only adding R10 or so to my total. I have a brilliant 30 spins making Almost R500. As I go to log out of game only it says connection problem and I am still waiting for it to go to my total. I contacted TT he online live help. They said they would check then came back to me saying I must send a email. I s not a email and they came back to me saying they will investigate immediately. I am still waiting for any response after that. I want my money. These groups are quick to access our bank accounts when we load and it's priority to get our money but when the shoe is on the other foot they don't care. And if they think I will just leave it here on Hello Peter they got two chances. I am just in I.T. programming and specifically gaming, virtually the same type users f software they are using and I am well known as amongst some of the biggest online players and j will ensure they are remind d every week forever concerning Tsogo Sun.