TSI Projects - Airconditioning - Be Afraid!

I am posting this to warn other people about a company called TSI Projects Airconditioning, apparently working out of Broadacres. Herewith my experience: Day 1: They arrived and only installed the aircon unit inside, did not complete the job so our condensor unit is not installed. They were supposed to return and finish the job. Now their website is closed and they are not answering their phone or emails.

Also, after investigation with SARS, it is confirmed that the company is not eligible to charge VAT on their invoices, which they do. I have reported them to SARS and I'm opening a case with SAPS as they are *****ulently claiming VAT.

**Edit** This "business" eventually showed up, 2 hours later on Day 2. After not being able to complete the installation with simple things like end caps on trunking, I let this brand new 24000BTU aircon run for an hour, it did not cool down the area and eventually the unit shut off with an F0 error code. Meaning, no refrigerant present in the unit. Then they sent me the balance invoice, which I will now refuse to pay due to the fact that I had to get another company out to consult and offer assistance. This is my response to this "business":

Kindly note that we will not settle the balance on this account due to the mess your “business” made. I got a professional company in, which needs to bring scaffolding, remove the condensor, re-gas, and do the finishing. Something your “business” could not do. It is clear to me that you are sharks, not giving your people the right tools or equipment to do a proper job.

I am being charged R7,000 to fix your mess in addition to the money spent on specialised services to begin tracing your business. I will make sure EVERYONE I get in touch with, knows about my experience. You do not belong in this business.

You are the most unprofessional, ************ operators I have ever dealt with in my life. This email will be posted alongside my Google review. Do not set a single foot near this property ever again in your life."

So, before you ever think of using TSI Projects, refer to my experience as I cannot tell you to use them, or not use them. But let my experience be a warning of using TSI Projects.