Complain

good day everyone

i would like to warn you about Tshinakie resort in Pretoria East

please make sure you ask first for pictures of the rooms you booking for,i went there with friends on the March 2019 i have booked for 2 x 4 sleepers Chalets which one of them is 3 sleepers(1.False adverti*****t)then i contacted the owner to let them know about it she says she wont help me with that because she knows her resort has 4 sleepers only(2.very rude).

i then sent her pictures to support my statement,well still stick to her story.i communicated with her(Ndivuwo Mabaya) with countless email asking for a way forward hence my friend had to sleep on the floor and now her back hurts.

that place has no mosquito precautions hence even now i have mosquito bits on my body.

i would advise the Department just to go and see that place if it complies with the South African Hospitality acts.

Im so angry!!