Erecting of a tombstone

I have been speaking to the business owner directly (Sabelo) who is still not providing way forward for the tombstone that has to be erected. The tombstone was finally placed after a milestone but the date is incorrect and the concrete wasn't put there ever since that tombstone was put. It is almost a year since this has been happening and exactly five months on the 11th of this month since speaking to Sabelo.

Every time we need to meet there's always some excuse about this. It has been a long and frustrating. I was told that this was a fault on my end with the date and I have to pay for the correction on the tomb in anything needed to be done. After the form was resent to me and the dates checked he (Sabelo) confirmed that the error is on their side and they will go and correct this. We are on the 3rd month now with all this.

I had asked for my refund so I can go somewhere else but no "I'll fix it I'm always told. Today I am ignored and even though my texts are being read I'm still a fool.

I have spoken to NCC who will take on my case and I have to provide evidence of what has been done since day one. This business I wouldn't refer anyone to it.