TS Consumer Insights needs a telephone etiquette course....

Debra from TS Consumer Insights just phoned me on my work phone. As I was busy trying to explain that we have staff with cellphone contracts and that they were just upgraded, so I do not think they will change anything now, she had the audacity to put the phone down in my ear.

If someone from above mentioned company reads this, please teach her telephone etiquette, or you are more than welcome to phone us back, we do offer courses in customer service and telephone etiquette.

Thank you and have a wonderful day.