They are now punished as the NCR is the applicant and they found guilty of ******** practice.

The Good News is they have a NCT Judgement against them. They broke the law and must refund all clients money. They have 30 days to get an Auditor at their own cost and refund all the clients money. They were never entitled to collect that money or offer debt mediation or practice as a ADR - Hefty 1 million fine. Make sure you work with a registered debt counsellor only.