Terrible Service.

The service at this establishment was appalling. I made a reservation the through dineplan on their website. Arrived 10minutes after the booking time. The hostess and manager argued with me about the time of the booking despite the fact that I had an sms confirming my time. They then told me I had no table as the weather was bad and I had selected outdoor seating. I told them that it was unclear that the outdoor seating was completely uncovered. That being said the hostess suggested we could sit in the drizzle outside with a blanket. When we declined this we requested instead that we sit by the bar and wait for a table inside to clear given we had actually made a reservation. The hostess said this was not possible as they were not willing to run a waiting list and ultimately our booking did not count because we booked outside and the weather was off. We tried to negotiate for a waiting list option with the manager and he was disinterested and of no help. As a last resort the hostess called the owner who managed the situation in the WORST possible way. She spoke above us, felt the need to reiterate that she owned the establishment (something which was not in question) she was disinterested, dismissive and outright unbothered about the lack of customer service. I would definitely not recommend this establishment if you value customer care and prefer not to be treated like a second class citizen.