Truewood to **** leather

We bought couches and a dinning room set we enjoyed the comfort and service when we were in the purchasing stages sales was helpful from the store up until we recently started experiencing couches started having some black stains and we went to the shop got the polish for the couches that didn't even do anything then went to speak to the manager at Cresta also that wasn't helpful as now they have the money they playing catch the mouse as now im being pushed from the shop to the head office ive never even received any positive feeback from the shop or head office i honestly regret having a relationship with TRUEWOOD i should have just gone to any shop got the couches I'm sure i wouldn't even been on this trauma now I'm even scare to have people around coz of the couches have started showing me flames I'm even at the point of returning everything i got from you and get my refund the service needs some serious skills you playing with peoples emotion your customer focus is ZERO your more concern about making the money