MA
Maprie A

1 reviews | Active since Sept 2011

03 Nov 2016, 14:52

Extremely disappointed

<p>I purchased a Montana leather bed at True wood furniture (wonderpark) on the 14th of October 2016 for R15 000 (Cash). I was then advised that the bed will be sent somewhere for inspection if it is still in order as it was the last bed remaining on the floor and they could not manufacture a new one for me as it was sold out.</p> <p>I waited and no feedback with regards to when the bed would be delivered was received. I then had to call the shop every week to check when I can expect delivery, until I was promised delivery for Thursday the 3rd of October (20 days after payment). The promised date came and my husband received a call informing him that delivery would no longer happen as promised because the bed got rained on at the shop (Wonderpark shop). I was very surprised when I heard these news and the only question I could ask was why was the bed still at the shop I bought it from (was it ever sent for the promised inspection)? Although the rain was not planned, this would never have happened if they had delivered the goods to me in time, I mean who waits 20 full days for delivery after cash payment? This is obviously very disappointing and I obviously cannot accept the very same bed for so much money. I mean we all know that rain can damage most leather, leaving water spots, fading the dye and stretching it out. I actually would appreciate if I can get a refund and go and buy elsewhere because I bought that bed for guests that I am expecting end of November. I therefore cannot wait any longer as most manufactures would be closing soon for the December holidays and would fail to deliver before my expected guests arrives (so a refund is urgently requested so that I can get a bed elsewhere).</p> <p> </p>

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