You have impacted on my credit rating - fix it !!

Helllo Trudon<br> <br> I am so frustrated. You have impacted on my credit rating which has lead to my student loans being turned down for my children's university. I was told Telkom and Trudon that I have never ever had yellow pages. I never owned a phone in September 2014 and to date I still do not have yellow pages. I have never ever subscribed to yellow pages either. I am to totally fed up as this has been dragging on since July 2015. I want my credit rating fixed immediatly by yourselves as well.<br> <br> I have this huge bill from you against my name and now you have impacted not only on my childrens education but also my credit rating. Nobody has contacted me regarding this matter - see your email below. I need a formal written apology which I not have to produce to my bank that you made the error. can you just fix this!! and clear my name !!!! <br> <br> \Thank you for contacting us with regards to your complaint.We fully appreciate your frustrations and give you our absolute assurance that this matter is being investigated without delay.We will be contacting you telephonically shortly to remedy the situation. Please accept our sincere apologies for any inconvenience caused."