MS
Mark S

1 reviews | Active since Jan 2016

26 Jan 2016, 11:32

Yellow Pages, Trudon No Response to email

I submitted an email to [Email Removed] on the 18th of January 2016 and again yesterday. The only response I've received is their email auto response that reads:<br> <br> Dear Customer, <br> <br> We have received your query and will get back to you as soon as we can. <br> <br> Yours sincerely, <br> <br> Ndaba Nkomo<br> General Manager, Customer Fulfilment<br> <br> Could somebody who really cares please respond back to me via email.

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply26 Jan 2016, 15:42
Official
Hello DaftDog,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies. We will be in contact shortly.

Regards,

Charnene Basson