YELLOW PAGES *****ING MONEY FOR CONTRACTS NO ONE ASKED FOR

Yellow pages still do not respond to customers with proper information - they gave me a credit for one month and revert to an e-mail I sent 2 years ago requesting that the YP/WP and book are cancelled - they seem to be unable to read emails. No management to actually assist - no telephone lines to call. Harriett comes back with

Good day

Apologies for the delay in responding to your email

The listing was not authorized by you it was auto-renewed, it will be cancelled and you will be credited

regards

AND THEN THEY COME BACK AND SAY I AUTHORISED THAT I WANT THE YP/WP...