1 reviews | Active since Aug 2011
What a useless bunch of .................
<p>So all of a sudden we have an amount of R483 added to our Telkom account! Asked what this was, Trudon instructed them to deduct if from our account. ***!!! Who gave them permission to deduct off our bank account via Telkom. This is *****! Then I phone Trudon in JHB and we are in CT. After trying to put me through to 2 people she eventually says they have all gone home I need to phone again in the morning. So I asked for them to call me back. To top it all she says they cannot phone me I must call back. I am furious!!!!!!! </p> <p>Will definitely take this further!</p>
Good Day Linda,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies. We will be in contact with you shortly.
Kind Regards,
Charnene Basson
Good Day Linda,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies. We will be in contact with you shortly.
Kind Regards,
Charnene Basson
