VERY VERY PATHETIC CUSTOMER SERVICE

A month ago I spoken to a Lee person about a unauthorised amount that appears on my telkom statements and Telkom refered me to Trudon.Lee informed me that I get billed for a yellow pages add for a Nursery school, I have a private residence and is definetly billed incorrectly.Lee asked me to send both Telkom invoices and then they will credit it which I have done , I have just recieved my 3rd telkom invoice and the amount was billed again and the credit still not done.My telkom account now show in arrears and they want to suspend my line because of this.Please credit my telkom account ASAP.