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shariefa I

1 reviews | Active since Oct 2020

10 Nov 2020, 12:40

VERY BAD AND POOR SERVICES

AFTER NUMEROUS PHONE CALLS AND EMAILS TO TRUDON WE WERE FINNALY TOLD THAT OUR CONTRACTS WAS CANECELLED AFTER I CANCELLED IN NOVEMBER 2019 IT IS NOW ONE YEAR LATER AND WE ARE STILL BEING BILLED FOR CONTRACTS THAT WE DID NOT SIGN FOR.PLEASE REMOVE US FROM YOUR SYSTEM AND REFUND OUR MONEY BACK THAT YOU CHARGED US FOR WITH OUT OUR CONCENT. IF THIS MATTER IS NOT ATTENDED TO YOU LEAVE ME WITH NO CHOICE BUT TO REPORT THIS MATTER TO THE OMBUDSMAN.

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply12 Nov 2020, 11:08
Official
 
 
 Good day 

Thank you for contacting us with your comments, the matter will be investigated immediately 
we will be contacting you shortly to discuss and resolve the query

please accept our sincere apologies for any inconvenience caused 

Kind regards
Yellow Pages Team