HC
Hannie C

1 reviews | Active since Dec 2012

15 Jan 2024, 21:47

Unwanted contract billing

Hi Dealing with Trudon is worse than going to the dentist. Every year I have to contact them to credit another charge of my account, Then my account with TELKOM is frozen because we don't pay it and if we want to sort it out you can't get hold of them. I literally told them I don't want to talk to them and put the phone down and then surprise, surprise a month later I have another amount added to my monthly billing from Telkom and when I query it, Telkom only say it is not their problem , we have to contact Trudon. No one can get hold of Trudon, emailing and phoning them is like pulling teeth.

So far we had to get hold of one of their CEO - CEO, Executive, National Customer Care and Customer Escalations Desk - to get our account sorted

Please call me on my landline ***

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply26 Jan 2024, 12:19
Official
Hi Hannie 

We would first like to apologize for any inconvenience caused.

Our consultant will investigate your query and contact you shortly.

regards
Yellowpages Team