FS
Fairuz S

1 reviews | Active since Feb 2016

21 Sept 2017, 11:47

********l adages on telkom billing accounts

this company is engaging in the lawful billing for contract charges on our company`s telkom bill. this is the second time they have done so it now has amounted to harassment by this company. the last time they alleged that they could prove via a phone recording that we were liable for a contract. on the recorded phone it was proved that they ****? and now they want to repeat the ******** adages. this is ***** in my view and this company must be taken to task!! i warn all companies & small businesses to be careful when engaging with this company on the phone, and to stop them from harassing you by ********ly adding charges to your telkom phone accounts in a ********** manner.

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply21 Sept 2017, 14:05
Official

Dear Fairuz,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Kind Regards,

Charnene Basson