RJ
Richard J
1 reviews | Active since Oct 2011
03 Aug 2015, 12:19
Underhanded marketing and iliegl debit of account
Trudon *******ly obtained permission to debit my account from an unsuspecting office employee for my companies inclusion in the Yellow and White pages, my company does not deal with the general public and does not need or want this!<br> <br> I am the principle and only I can authorise a purchase. The staff member involved was completely bamboozled and had no idea what she was agreeing to. One month on and no satisfaction from either Trudon or Telkom. <br> <br> Telkom are also complicit in this as they allow this ******ion through there own accounts department but take no responsibility for this, but they should, as they are the ones doing the billing!<br> <br> Someone has got to stop this ****************.
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Replies (1)0
Replies (1)Trudon, Publishers Of The Yellow Pages's replyOfficial
04 Aug 2015, 09:48Hello Wizard_1,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Regard,
Charnene Basson
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Regard,
Charnene Basson
Trudon, Publishers Of The Yellow Pages's reply04 Aug 2015, 09:48
Official
Hello Wizard_1,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Regard,
Charnene Basson
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Regard,
Charnene Basson
