1 reviews | Active since Aug 2016
UNAUTHORIZED CHARGES STILL CHARGED ON TELKOM ACCOUNT
<p>After numerous emails and phone calls and having had this resolved, Trudon is again charging unauthorised items against my Telkom account for another company's Yellow Pages listing! I have again sent alot of emails but still no reply... pathetic!!!! This needs to be resolved ASAP or I will be going ahead with legal steps!</p>
Good Day Kenny,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies. We will be in contact with you shortly.
Kind Regards,
Charnene Basson
Good Day Kenny,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies. We will be in contact with you shortly.
Kind Regards,
Charnene Basson