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n ** naidoo

1 reviews | Active since May 2016

21 Sept 2016, 10:29

Unauthorized billing

<p>Hi , I see an unathorized bill for R499.00 on my telkom bill ref ********** 815240 has been charged on my telkom account. I urgently ask you to sort this and give me a refund asap or I am taking this to my attonrey by the end of today.</p> <p> </p> <p><br />Regards</p> <p>Neville</p>

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply22 Sept 2016, 15:08
Official

Good Day Neville,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Kind Regards,

Charnene Basson