1 reviews | Active since May 2012
Unauthorised debit
<p>Trudon has done unauthorised debits on my Telkom account which Telkom is unable to reverse. The landline is only used for ADSL purposes so nothing should be listed or advertised. Trudon's contact number just cuts off after a couple of rings so not sure how you can get hold of them. Please Trudon can you reverse the charges to the amount of R1277. Reference numbers ********** 059955 and ********** 059131.</p>
Good Day Ankie,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson
Good Day Ankie,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson