RF
Rory F

1 reviews | Active since Jun 2021

24 Jun 2021, 15:47

Unauthorised costs by Trudon(YP) billed to my Telkom Business Account

I have been invoiced for the use of the Yellow Pages. Never have I given authority to use YP. This has been added to my Telkom invoice, R538 for unsolicited services. Is this how Trudon does business? I see numerous complaints about this. Sort it out you ************ *******! Ticket 222960. Where do they even get our details from????

0
Replies (2)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply24 Jun 2021, 17:42
Official
Good day 

Thank you for contacting us , the matter will be investigated with immediate effect 
we will be contacting you shortly to discuss and resolve the matter 

Our sincere apologies for any inconvenience caused 

Kind regards
Yellow Pages Team
RF
Rory F's update11 Aug 2021, 13:17
Reviewer Update
and as was expected, these brain deads are still at it, Telkom is as bad, its a match made in hell. I think the answer would be to cancel Telkom (who needs landlines these days?) and sort it out that way