Unauthorised Billing

<p>I had an extra charge of R325 on my Telkom bill this month which is apparently for Trudon (something I did not request nor authorise). Telkom says there's nothing they can do about it as they're unable to cancel from their end. I was told to contact Trudon directly. Ridiculous as I didn't even know who they were!</p> <p> </p> <p>When I first tried to call Trudon I was kept on hold for 10 minutes, only to have the call cut out. I then tried contacting them via their website, which was ignored. I finally got through to them by phone and was sent a "contract" that was signed for the service. However the contract was not signed by me and doesn't even seem to mention my telephone number! I've since not been able to get hold of them again.</p> <p> </p> <p>I find it crazy that anyone other than Telkom can bill me via my Telkom bill without my authorisation to do so. If I now refuse to pay this, I risk my telephone line being cut off. This is surely not legal??</p>