Unauthorised billing

Item: Trudon, Publishers Of The Yellow Pages
Rating: 1
Author: joey J

<p>Unauthorised items on my Telkom account amount to R1293 . Who the hell are they to bill just as they want to without permission!!</p>

Helpful (0)

Replies (2)

Trudon, Publishers Of The Yellow Pages's replyOfficial

26 Sept 2016, 14:29

Good Day Joey,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Kind Regards,

Charnene Basson

Trudon, Publishers Of The Yellow Pages's reply26 Sept 2016, 14:29

Official

Good Day Joey,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Kind Regards,

Charnene Basson

joey J's updateReviewer Update

29 Sept 2016, 11:46

any news on this matter...??

joey J's update29 Sept 2016, 11:46

Reviewer Update

any news on this matter...??