JS
Janine S

1 reviews | Active since Dec 2020

05 Dec 2020, 12:42

TRUDON YELLOW PAGES- ANOTHER FALSE CONTRACT AND NO RESPONSE TO MY COMMUNICATIONS

Trudon sent me a mail in Oct 2020 confirming my listing with them- this is false - I never confirmed a listing, I closed my business in May 2020 so why on earth would I sign a listing after this? I sent emails to confirm this each month since then, and every time they send me an invoice. I have stated clearly each time that I do not want a listing or contract with them. I have sent the mails. to the contact addresses on the mail (MrNtando Makhubo) and to customer enquiries NO RESPONSE except for when they send a new invoice. ....

I have tried to phone to no avail- every time the message says we are working fro home...how am I meant to sort this out if I cannot get anyone to respond.

0
Replies (2)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply07 Dec 2020, 09:24
Official
 
Good day 

Thank you for contacting us with your query.

The matter will be investigated with immediate effect and we will be contacting you shortly to discuss and resolve your complaint

Please accept our sincere apologies for any inconvenience caused

Kind regards
Yellow Pages /Trudon Team 
JS
Janine S's update19 Jan 2021, 10:00
Reviewer Update
And yet I still receive further invoices via email- new sender, same thing!