1 reviews | Active since Oct 2016
Trudon Unauthorized debit
<p>Trudon have charged an unauthorised debit of R499 for Web 2050. We have never agreeed to any such contract. Sadly Telkom are unable to assist. We cannot contact Trudon telephonically. Phones remain unanswered. Our emails get an automated reply, but no further contact. We are desperate and most concerned as we wish to cancel and be reimbursed soonest. Please assist us as soon as possible.</p>
Good Day Nicholas,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson
Good Day Nicholas,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson