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Marco M

1 reviews | Active since Sept 2010

15 Nov 2017, 07:41

Trudon, the usual billing for unrequested services

Everyone knows Trudon. The company that makes it's money charging people for what they don't want. Whether it's getting the tea lady to authorize adding costs to the company phone bill, or ignoring repeated requests for removal of items off the phone bill, it's clear this sleazy company would not be in business if not for the huge number of sneaky charges added to millions of south african's phone bills.

I have for months been sending emails to trudon and telkom to STOP "Info 2050 Info3 TYP" billing on our phone bill. This has, as per the Trudon business model, been ignored. Perhaps a court order is required to stop them?

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply15 Nov 2017, 12:29
Official

Dear Marco,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Kind Regards,

Charnene Basson