JP
Jean P

1 reviews | Active since Jan 2014

25 Jan 2021, 14:21

TRUDON - ******** AND PUTTING CONTRACTS ON ACCOUNTS WITHOUT AUTHORITY

Telkom Management where complaints have been esculated do not respond. The yellow pages/white pages put contracts on our statements - which I am not paying as I requested last year not to put our names on their lists. They gave it to me in writing Cecilia Bok and then end of November they have put on over R900 on the account. Yellow pages do not have staff working there as they have not responded to any of the e-mails and their telephone line no on answers. Telkom your name is going down the drain due to these people.

Unathi Ntambo - Telkom keeps esculating to management - no one comes back - 19 November 2020 - no response customercare@yellow pages - *** - 2 December - no response customercare@yellow pages - e-mails resent 9/14 December - no response johannesbur***p - 22 December supposed to be management on duty - no response

0
Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply26 Jan 2021, 13:53
Official
 
Good day 

Thank you for contacting us regarding your complaint 

The matter will be investigated with immediate effect and we will be contacting you shortly to discuss and resolve the query 

Please accept our sincere apologies for any inconvenience caused 

Kind regards
YellowPages /Trudon team