1 reviews | Active since Oct 2016
Trudon ********** charges
Trudon constantly charges me a fee every month for directories "WP 2018 CAPE TOWN WP" on my Telkom account. This has been happening for years. I never signed up for this or approved anything of the sort and if I do not pay that portion then they keep charging me interest on it. I've have tried emailing them, but they have not removed there charges from my account and continue to bill me monthly. I have listed my Telkom account details as I do not have an account with Trudon, yet they keep billing me on my Telkom account.
Dear Zaid,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson
Dear Zaid,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson