TM
Tshepo M
1 reviews | Active since Jul 2015
09 Nov 2015, 14:04
TRUDON **********
I have never ever subscribed to Trudon or yellow pages in my life, and i keep on getting my Telkom Statements with Trudon Contracts invoiced on my statements. When i enquire with Telkom they say i should speak to Trudon people... and all that the Trudon staff does is to lie lie and lie!!! <br> <br> Please Trudon, please delete me from your systems, and credit back my TELKOM account please.<br> The practices you do are **********, ********* and unProfessional.
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Trudon, Publishers Of The Yellow Pages's replyOfficial
10 Nov 2015, 09:09Hello beavour@,
From: Charnene Basson
Sent: 09 October 2015 10:35 AM
To: '***'; Muriel Makola
Subject: HELLOPETER COMPLAINT
Advertiser ID: ***
RE: DISPUTE
Attention: Tshepo Mokitimi
Dear Sir
Thank you for raising your complaint with Hellopeter.com on the 6th October 2015 and wish to apologise for any inconvenience caused.
We wish to confirm that the relevant credits have been processed to clear the Trudon invoice to zero balance.
Muriel, please forward Tshepo an amended invoice to indicate the above confirmed.
Again, please accept our sincere apologies for the inconvenience caused and trust an amicable solution has been forthcoming.
Should you have any further enquiries, please do not hesitate to contact our Customer Care number ***.
Regards,
Charnene Basson
Customer Care Supervisor
From: Charnene Basson
Sent: 09 October 2015 10:35 AM
To: '***'; Muriel Makola
Subject: HELLOPETER COMPLAINT
Advertiser ID: ***
RE: DISPUTE
Attention: Tshepo Mokitimi
Dear Sir
Thank you for raising your complaint with Hellopeter.com on the 6th October 2015 and wish to apologise for any inconvenience caused.
We wish to confirm that the relevant credits have been processed to clear the Trudon invoice to zero balance.
Muriel, please forward Tshepo an amended invoice to indicate the above confirmed.
Again, please accept our sincere apologies for the inconvenience caused and trust an amicable solution has been forthcoming.
Should you have any further enquiries, please do not hesitate to contact our Customer Care number ***.
Regards,
Charnene Basson
Customer Care Supervisor
Trudon, Publishers Of The Yellow Pages's reply10 Nov 2015, 09:09
Official
Hello beavour@,
From: Charnene Basson
Sent: 09 October 2015 10:35 AM
To: '***'; Muriel Makola
Subject: HELLOPETER COMPLAINT
Advertiser ID: ***
RE: DISPUTE
Attention: Tshepo Mokitimi
Dear Sir
Thank you for raising your complaint with Hellopeter.com on the 6th October 2015 and wish to apologise for any inconvenience caused.
We wish to confirm that the relevant credits have been processed to clear the Trudon invoice to zero balance.
Muriel, please forward Tshepo an amended invoice to indicate the above confirmed.
Again, please accept our sincere apologies for the inconvenience caused and trust an amicable solution has been forthcoming.
Should you have any further enquiries, please do not hesitate to contact our Customer Care number ***.
Regards,
Charnene Basson
Customer Care Supervisor
From: Charnene Basson
Sent: 09 October 2015 10:35 AM
To: '***'; Muriel Makola
Subject: HELLOPETER COMPLAINT
Advertiser ID: ***
RE: DISPUTE
Attention: Tshepo Mokitimi
Dear Sir
Thank you for raising your complaint with Hellopeter.com on the 6th October 2015 and wish to apologise for any inconvenience caused.
We wish to confirm that the relevant credits have been processed to clear the Trudon invoice to zero balance.
Muriel, please forward Tshepo an amended invoice to indicate the above confirmed.
Again, please accept our sincere apologies for the inconvenience caused and trust an amicable solution has been forthcoming.
Should you have any further enquiries, please do not hesitate to contact our Customer Care number ***.
Regards,
Charnene Basson
Customer Care Supervisor