kK
kimbekker K

1 reviews | Active since Oct 2014

12 Sept 2016, 10:40

Trudon charges

<p>We are been charged monthly from Trudon - we subscribe for the normal Telkom Directory services and not to Trudon. I have sent 2 emails and tried calling them but you can't get through to them. I have now sent an email via their website but I won't hold my breath that they will get back to me - I would really like to resolve this urgently = but looking at the reviews - I seriously doubt this will happen - seems like they do as they please.</p>

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply12 Sept 2016, 14:08
Official

Good Day Kim,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies. We will be in contact with you shortly.

Kind Regards,

Charnene Basson