SB
Sheralee B

1 reviews | Active since Feb 2013

25 Sept 2018, 17:13

Trudon cancellation

We have cancelled our telephones with Telkom, We wish to cancel directory services for the amount of R1000.00 per month. I have written emails and have had no response.

0
Replies (4)
SB
Sheralee B's update26 Sept 2018, 12:27
Reviewer Update
I received a call today, hoping for a good outcome.
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply27 Sept 2018, 09:05
Official

Dear Sheralee,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Kind Regards,

Charnene Basson

SB
Sheralee B's update27 Sept 2018, 12:35
Reviewer Update
Dear Charnene, Many thanks for your prompt response and resolving our issue. Warm Regards Sheralee Bosman
SB
Sheralee B's update29 Oct 2018, 14:56
Reviewer Update
Looks like this account is not resolved I received and Invoice again plus late payment charges