Trudon bad customer service

<p>Good Morning</p> <p>I sent through a request for a cancellation for a Web-2050 Mobisite and Web-2050 inf3 which was billed to our Telkom account, a subsription provided by Trudon. No contract was signed, no paperwork was even sent to amend and approve the service it was just billed to the company after the sales person from Trudon called . An authorised person or Directors of the company are supposed to sign off any contractual aggreement. There is no paper work to speak off to say that the company signed off and said yes we want the service. This is *****.</p> <p>I have sent this complaint to Trudon on the 19 May 2016 with no resolve. I just keep on speaking to different people telling me the complaint is not assigned yet.</p> <p> </p> <p>Regards</p> <p>Zoleka.N.</p> <p> </p>