1 reviews | Active since Jul 2018
Trudon and Telkom are *******
Trudon has been billing us for many months for directories not approved by anyone. We listened to the recording and nowhere on the recording does anyone approve anything. This is ****************. It is over R1200 per month and has been going on for over a year. We are a farm which doesn't need any directories. We demand that we be refunded all monies deducted and that it no longer goes off our account. We have send a mail to Trudon to cancel in the mean time but it is still on the account. Maybe if we go to the press something will be done about this .
Dear Francé,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and Margaret Aya will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson
Dear Francé,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and Margaret Aya will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson