Trudon

Item: Trudon, Publishers Of The Yellow Pages
Rating: 1
Author: Donavan S

After multiple emails asking Trudon to cancel all services, We are still being billed R640 per month for the past 10 months. The general manager sends a reply that they will get back to us but nobody ever does. How are companies allowed to operate like this ?

Helpful (0)

Replies (3)

Donavan S's updateReviewer Update

11 Sept 2018, 15:33

Reading all of the replies, it looks like an automated reply. Has any1 had any further luck in sorting out their issues with Trudon? Where do we go from here?

Donavan S's update11 Sept 2018, 15:33

Reviewer Update

Reading all of the replies, it looks like an automated reply. Has any1 had any further luck in sorting out their issues with Trudon? Where do we go from here?

Trudon, Publishers Of The Yellow Pages's replyOfficial

12 Sept 2018, 11:19

Dear Donovan,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Kind Regards,

Charnene Basson

Trudon, Publishers Of The Yellow Pages's reply12 Sept 2018, 11:19

Official