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1 reviews | Active since May 2021

02 Sept 2021, 08:06

Truden yellow pages

We sent emails last year also but no one answers it’s absolutely shocking that not one email or any customer service had ever answered all we get is an automotive phone line until now not one reply from the many emails sent over the past year to cancel our contract. We emailed numerous emails to Muriel Makola whose name and email address is on an invoice have never been answered until now and to have the audacity to say we will be blacklisted........... "Is there a director or someone in your company to who we can take this matter to"!!!!! emailed to all these many emails found on google and half of them do not work To: 'Muriel Makola' <***>; '***.'; 'Marketing' <***>; 'Johannesburg YP' <***> Cc: 'Cc: Freshdesk - Customer Care Helpdesk Mailbox' <***>; '***' <***> Subject: FW: Trudon Invoice And Statement February 2021 - ***9 - Ska Clothing CC We have emailed since and many emails from 2020 and never had a reply from any email I have emailed to cancel the orders, I see many complaints on hello peter with truden yellow pages trying to cancel. Is there an ombudsman we can contact many unhappy customers trying in vain to cancel accounts!!!!

TRUDON yellow pages the worst service ever encoutered...

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply02 Sept 2021, 08:31
Official
Good day 

Thank you for contacting us , the query will be attended to shortly .We will be contacting you to discuss and resolve the matter 

Our sincere apologies for any inconvenience caused 

Kind regards
Trudon /Yellow Pages Team