1 reviews | Active since Aug 2016
The worst company i ever had to deal with!!!!!
<p>If i could give this company no stars, i would.This must be the worst company i ever dealt with.In 2014 i wanted to list my company in the yellow pages, were their send a sales person to come and see me at my home.He said that the yellow pages was all ready printed for the year,and started a sales pitch about all their wonderful product.I told him that i only started my business now and that i don't have money for expensive advertising.He then went on to say that i should not worry about that,for he can guarantee that i will be getting allot of business, he is talking from experience,and that he guarantee that the advertising will pay for it self,then he let me sign some documents,and he left and i never heard of him again.Some time went past and i started getting calls from Trudon,their asked when their will receive payment,the amount that was mentioned was huge.I asked the lady how did it get to that amount,i told her that there must of been a mistake,because for the amount their wanted,i did not even make half of that money.She said i must start paying or their will hand me over to a lawyer,i then said i would try and give a R1000 per month,but her reply was it was to little,it will take to long to pay that amount off.From that time up to now,i spoke to one person after another and still i could not get answers or resolve this issue,the last lady i spoke to said she could see that some thing was not right with the account,and then i got a call from their lawyers,their demanding R4000 a month from me,or their threatening to black list me.The amount Trudon wants from me is R45995.36+R4569.12+R8550 (The last amount for a company called Eden Electro,that i dont know and dont belong to me.).Trudon you are a shark preying on small fishes, its because of companies like you,that smaller businesses dont make it.You take advantage of people that does not have a good understanding of english language,to make your money.You dont care to resolve youre clients queries.This is the worst experience i had with a company.</p>
Good Day Izelle,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies. We will be in contact with you shortly.
Kind Regards,
Charnene Basson
Good Day Izelle,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies. We will be in contact with you shortly.
Kind Regards,
Charnene Basson
