JB
Jan B

1 reviews | Active since Jun 2014

20 Jun 2015, 11:05

terrible service by Trudon

Logged an enquiry on 20 May to place an advert on the yellow paged. it is 3 weeks later and despite repeated enquiries I cannot get Trudon interested in responding and delivering a service.<br> <br> After reading all the negative Hellopeter reports on Trudon, I notice I am not alone. Probably best to steer clear.<br> <br> Yet another prime institution that has gone down the tubes. Go figure.<br> <br>

0
Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply22 Jun 2015, 11:44
Official
Hello Jan1201,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies. We will be in contact shortly.

Regards,
Charnene Basson