TvdV
Tom van der Vyver
1 reviews | Active since Oct 2021
22 Aug 2022, 13:36
Telkom/Trudon fiasco
Telkom and Trudon are a bunch of chancers. After paying my final Telkom account that was handed over for collection after I refused to pay for non-service from Telkom in 2020, I "thought" that this nightmare was over. I now received a demand from NuDebt that I still owe Trudon for "services" dating back to 2020. It appears that Telkom did not inform Trudon that my Telkom account has been closed. I understood at the time that Trudon charges were added to my Telkom account. Trudon claims that they sent statements to my e-mail address that was terminated in 2017, although they corresponded with me as late as 2019 on my current e-mail address. Received an update from Trudon today and an immediate SMS from NuDebt to settle my outstanding account immediately. Now I am going to be blacklisted again!!
Helpful (0)
Replies (8)0
Replies (8)
Trudon, Publishers Of The Yellow Pages's replyOfficial
22 Aug 2022, 15:55Good day Tom
Thank you for sending us an email regarding your query.We will be contacting you shortly to discuss and resolve the matter .
Our sincere apologies for any inconvenience caused
Kind regards
Yellow Pages Team
Thank you for sending us an email regarding your query.We will be contacting you shortly to discuss and resolve the matter .
Our sincere apologies for any inconvenience caused
Kind regards
Yellow Pages Team
Trudon, Publishers Of The Yellow Pages's reply22 Aug 2022, 15:55
Official
Good day Tom
Thank you for sending us an email regarding your query.We will be contacting you shortly to discuss and resolve the matter .
Our sincere apologies for any inconvenience caused
Kind regards
Yellow Pages Team
Thank you for sending us an email regarding your query.We will be contacting you shortly to discuss and resolve the matter .
Our sincere apologies for any inconvenience caused
Kind regards
Yellow Pages Team
TvdV
Tom van der Vyver's updateReviewer Update
25 Aug 2022, 13:35Standard reply that Trudon sends out. However, nothing gets done. They just get NuDebt to threaten you and demand full payment within 24 hours. Trudon defends its *********** staff and blames and makes the customer liable for their mistakes. The details on my contract was not even captured properly on Trudons system!! I did not receive the service that was signed for in the contract! My email address had changed in 2017 and was not updated by 2019! Accounts were sent to the old address! I just had to pay up to avoid legal action! Pathetic! I wonder how many people are ********** like this?
TvdV
Tom van der Vyver's update25 Aug 2022, 13:35
Reviewer Update
Standard reply that Trudon sends out. However, nothing gets done. They just get NuDebt to threaten you and demand full payment within 24 hours. Trudon defends its *********** staff and blames and makes the customer liable for their mistakes. The details on my contract was not even captured properly on Trudons system!! I did not receive the service that was signed for in the contract! My email address had changed in 2017 and was not updated by 2019! Accounts were sent to the old address! I just had to pay up to avoid legal action! Pathetic! I wonder how many people are ********** like this?
Trudon, Publishers Of The Yellow Pages's replyOfficial
26 Aug 2022, 07:59Good day Tom van der Vyver
Apologies for any inconvenience caused
regards
Trudon Team
Apologies for any inconvenience caused
regards
Trudon Team
Trudon, Publishers Of The Yellow Pages's reply26 Aug 2022, 07:59
Official
Good day Tom van der Vyver
Apologies for any inconvenience caused
regards
Trudon Team
Apologies for any inconvenience caused
regards
Trudon Team
TvdV
Tom van der Vyver's updateReviewer Update
26 Aug 2022, 17:00And it goes on. I reluctantly paid Trudon the amount demanded and they still instructed NuDebt to continue with judgment and threats against me. Will it ever end?
TvdV
Tom van der Vyver's update26 Aug 2022, 17:00
Reviewer Update
And it goes on. I reluctantly paid Trudon the amount demanded and they still instructed NuDebt to continue with judgment and threats against me. Will it ever end?
Trudon, Publishers Of The Yellow Pages's replyOfficial
29 Aug 2022, 08:44Good day Tom van der Vyver
It will end we are busy contacting Nudebt about your query
regards
Trudon Team
It will end we are busy contacting Nudebt about your query
regards
Trudon Team
Trudon, Publishers Of The Yellow Pages's reply29 Aug 2022, 08:44
Official
Good day Tom van der Vyver
It will end we are busy contacting Nudebt about your query
regards
Trudon Team
It will end we are busy contacting Nudebt about your query
regards
Trudon Team
TvdV
Tom van der Vyver's updateReviewer Update
31 Aug 2022, 13:46And it is still going on! I just received another final demand for payment! Bunch of ******!!
TvdV
Tom van der Vyver's update31 Aug 2022, 13:46
Reviewer Update
And it is still going on! I just received another final demand for payment! Bunch of ******!!
TvdV
Tom van der Vyver's updateReviewer Update
02 Sept 2022, 08:54NuDebt now insists on payment to them aswell to clear my name. I have sent them proof of the payment made to Trudon.
TvdV
Tom van der Vyver's update02 Sept 2022, 08:54
Reviewer Update
NuDebt now insists on payment to them aswell to clear my name. I have sent them proof of the payment made to Trudon.
TvdV
Tom van der Vyver's updateReviewer Update
06 Sept 2022, 08:07And threats stiil continue from NuDebt after sending them a proof of full payment made to Trudon.
TvdV
Tom van der Vyver's update06 Sept 2022, 08:07
Reviewer Update
And threats stiil continue from NuDebt after sending them a proof of full payment made to Trudon.