MC
Melanie C

1 reviews | Active since Oct 2016

28 Oct 2016, 10:34

Take their own authority!!!!

<p>I have received an email this month to say R325 will be credited from my account!!! I emailed back twice to asked where did I ever authorised that on my email. No reply was given to me. I called Trudon and spoke to Moya, who told me it was an error on my account and will be rectified on my account the next month. He never even took my details. I have spoken to Telkom given Trudon's details and told them I am not gonna pay the R325 plus vat, which they put on their system.</p> <p>If the account for Blue Crane Wool and Mohair is not rectify am going to make a ********** case at the Police station against Trudon!</p> <p> </p>

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply11 Nov 2016, 09:34
Official

Good Day Melanie

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Kind Regards,

Charnene Basson