JJ
Jun J

1 reviews | Active since Jul 2020

07 Sept 2022, 20:35

****

Why is there no rating about if you see this company run away? I subscribed to their service in 2020 paid the deposit and thought it would be 3 month deal, and afterwards receives no statement whatsoever from them. From 2021 they start sending the invoice again, however, the email they sent was not frequently checked upon/nor was the email address I used to contact them. I responded last year, no reply, the telephone number on their website has been cut off since last year, and NO ONE responded to the matter so I was left behind. Today I received an SMS saying they have sent my debt to collection company. Tried to contact the person and went through. The rude person said the deal was for a year, and threatened my life will be ruined if I choose to not pay the account. I didn't receive a statement or invoice from 2020, nor anyone responsible called and remind for the account, how should it account? Moreover, no lease was actually signed for, the document they sent does not include how long the package will be and now they want me to pay? Is this in line with consumer protection act?

0
Replies (3)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply08 Sept 2022, 08:42
Official
Good day Jun Jiang 

Thank you contacting us with your query 

We will be calling you shortly to discuss the matter .

Our sincere apologies for any inconvenience caused 

regards
Trudon/Yellow Pages Team 
JJ
Jun J's update09 Sept 2022, 09:41
Reviewer Update
So far no one has contacted.
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply12 Sept 2022, 08:02
Official
Good day 

We will be contacting you shortly 

regards
Yellow Pages Team