1 reviews | Active since Oct 2016
******s
<p>Our small business got billed forInfo 2050 info3 TYP and WEB info 3 IYP for the amount of R662 in August which i did not authorise or sign up for. I phoned Trudon customer care number several times and got a Ref no with a person called Neil. He assured me to rectify the error but we have been billed again for September.</p> <p>I will take this to my attorney to get my money back plus interest. </p> <p>Roobers in plain sight.....</p>
Good Day Hanlie,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and Neil Frere will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson
Good Day Hanlie,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and Neil Frere will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson