1 reviews | Active since Oct 2018
repeated unauthorised billing
Trudon for 2 years in a row has started billing me for unauthorised online listings. I am still fighting for a refund. then in December 2017 I clearly cancelled all YP and WP listings only to find they started a new billing cycle in July 2018. This company is relentless in unauthorised billing for which they have no signed contracts and they refuse to get back to me to refund their unauthorised billings via my Telkom account. Terrible service and ******* company.
Dear Richard,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and Shereen Moodley will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Should you have any further enquiries, please do not hesitate to contact our Customer Care number ***.
Kind Regards,
Charnene Basson
Dear Richard,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and Shereen Moodley will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Should you have any further enquiries, please do not hesitate to contact our Customer Care number ***.
Kind Regards,
Charnene Basson